1. Information We Collect & How We Use It
Natural Nirvaan requests and collects personal information from our customers at different site locations and instances, including, but not limited to, when you create a Natural Nirvaan subscription, make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future. The types of personal information we may collect from you can vary based on the method through which it was attained. It may include, but is not limited to, the following:
2. Information You Provide to Us
A. We receive and store any information you knowingly provide to us, such as:
Full Name, Email Address, Phone Number, Shipping address, Billing information and Payment Details for the purpose of completing your transaction, a record of your Natural Nirvaan orders, purchase history, and shopping behavior and preferences. Information provided by you through your interactions with us on social media sites. Other details that you may submit to us or that may be included in the information provided to us by third parties. You may also provide personal information about other people, such as their name and email address. When you select to email a friend about Natural Nirvaan, or purchase a Gift Certificate for a friend, we will use their name and email address to send them a one-time email. This information is only used for the sole purpose of completing your request. We do not share your friend’s email information for any other purposes unless they make a purchase on Natural Nirvaan. Natural Nirvaan stores this information for the sole purpose of sending this one-time email and tracking the success of these programs. Your friend may get in touch with us via the contact form to request that we remove this information from our database.
B. Information Collected Automatically:
Like most web sites, we gather certain information automatically and store it in log files.
This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve marketing, analytics, and site functionality. Natural Nirvaan does not currently actively respond to “Do Not Track” browser signals or mechanisms, but we’re always open to hearing from customers for whom this issue is really important.
C. Tracking Technologies:
Technologies such as: cookies, beacons, tags and scripts are used by NaturalNirvaan.com and our marketing partners, affiliates, A/B testing, and analytics systems. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
D. Behavioral Targeting/Re-Targeting:
We may partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting us via the contact form. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
E. Email & Other Communications:
We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices. We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email.
3. How We Use Your Information:
▪ All of the personal information we collect from our customers is for the purposes described above as well as:
▪ processing, verifying, validating, and completing your transaction
▪ creating, managing, and maintaining your membership on NaturalNirvaan.Com providing requested live customer support and services
▪ record keeping of your purchase history
▪ enabling communication via our Site and social networks
▪ managing your participation in contests and promotions
▪ sending email as appropriate
4. Age Limitations/Under 13 Not Permitted To Submit Personal Information:
NaturalNirvaan.com is intended for users who are 16 years of age and older. If you are under the age of 16, you are not permitted to submit any personal information to NaturalNirvaan.com. We will promptly delete any personal information from a person under the age of 16 should we discover that we have collected such information from a person under the age of 16 without verification of parental consent. If you believe we may have collected information from a person under the age of 16, please promptly contact us via the contact form so we can correct it.
5. Information Sharing:
6. Payment, Shipping, Referral & Other Programs
We use a third party payment processor. We also use a third party to administer our referral/email marketing program. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes.
7. Legal Disclosure
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena,or judicial proceeding) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, as Natural Nirvaan and its representatives’ sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of Natural Nirvaan’s assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
8. Links to Third Party Websites
This Site may contain links to other websites at some point. NaturalNirvaan.com takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
9. User-Generated Content & Information Disclosure:
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments on social media pages, comments in connection with contests and promotions) becomes publicly available, and can be read, collected, and used by other members of this forum to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site.
NaturalNirvaan.com is not responsible for the personal information users select to disclose in these forums. To request removal of your personal information from our blog or community forum, contact us at info@NaturalNirvaan.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
10. Social Media Features and Widgets:
11. How We Protect Your Information:
NaturalNirvaan.com utilizes some of the most advanced technology available today for Internet security purposes. When you access our checkout and enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using industry standard Secure Socket Layer (SSL) technology, your information is protected with both server authentication and data encryption, ensuring that your data is safe, secure, and available only to NaturalNirvaan.com. In addition, NaturalNirvaan.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or outside access to keep us all safe. No method of transmission over the Internet, or method of electronic storage, is100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@NaturalNirvaan.com.
Last updated August 28, 2019.
13. Contact Us:
This website, located at www.Natural Nirvaan.com or any of our affiliated sites including mobile and/or Internet applications or “apps” (collectively hereby also known as the “Site”), is provided by Natural Nirvaan LLC/Natural Nirvaan (which will also be referred to as Natural Nirvaan, NaturalNirvaan.com, Site, “we,” “our,” or “us”) and the person accessing this Site as ”you,” “your”.
1. You Agree to These Terms by Using This Site
2. Permitted Use of the Site & Terminations
Cause for such termination shall include, but would not be limited to:
(i) a request by you (self-initiated subscription deletions)
(iii) requests by law enforcement and/or other government agencies
(iv) discontinuance or modifications of materials to the Site (or any part thereof)
(v) technical or security issues or problems
(vii) engagement by you in fraudulent or illegal activities
(viii) nonpayment of any fees owed by you in connection with the Site and/or no cause
Termination of your Natural Nirvaan subscription includes:
(i) removal of access to all offerings and features on the Site
(ii) deletion of your password and all related information, files, and content associated
with your membership page (or any part thereof)
(iii) prohibition of any further use of your membership by you.
(iv) Further, you agree that all terminations for cause shall be made in Natural Nirvaan’s
sole discretion and that Natural Nirvaan shall not be liable to you or any third
party for any termination of your subscription, any associated email address, or access
to your subscription.
You may terminate your subscription and your right to use your subscription at any time
and for any reason or no reason, by contacting us via the contact form or by emailing us
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. Modifications to the Services and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. Products or Services (If Applicable)
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
7. User-Submitted Content
The Site may, from time to time, offer interactive features that allow users to submit content to specific pages on the Site. Natural Nirvaan does not and cannot review all such content, and is not responsible for such content. You acknowledge that by providing the ability to view and distribute user-generated content on the Site, Natural Nirvaan is merely acting as a passive conduit for such distribution of content and is not undertaking any obligation or liability related to it. By submitting any user-generated content, you represent and warrant that: (a) you are the sole creator and/or author of any such content including any intellectual property rights therein, or before posting, you obtained from the copyright owner the right to use and authorize Natural Nirvaan to use; (b) you hereby waive any moral rights you may have in such user-generated content; (c) and all such content is true and accurate; and (d) you are the person appearing in any photograph or content uploaded. In any case, Natural Nirvaan reserves the right to block or remove communications or materials that it determines to be unacceptable to Natural Nirvaan in its sole discretion. By submitting any user-generated content, you hereby grant Natural Nirvaan (1) a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, delete in its entirety, adapt, publish, translate, create derivative works from, and/or sell and/or distribute such content and/or incorporate such content into any form, medium, or technology throughout the world without compensation to you; and (2) the rights to publicity to use your name and/or likeness. If you are Natural Nirvaan customer the ages of 16 and 17 (under the age of 18), you agree and warrant that you have your parents’ permission to make such grants. All content that you submit may be used at Natural Nirvaan’s sole discretion without any obligation of confidentiality.
Harassment in any manner or form on the Site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Natural Nirvaan employee, host, or representative, as well as other members or visitor on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is false, misleading, inaccurate, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable in a manner in which may constitute or encourage a criminal offense, violate the rights (including intellectual property rights or rights of publicity or privacy) of any party, or which may otherwise lead to liability or violate any law.
8. Notice — Electronic Communications
When you visit this Site, send emails to Natural Nirvaan, or when we post notices on our site or services or communicate with you via email, you are communicating with us electronically. This section informs you of your rights when receiving electronic communications from us. By accessing and using the Site, you consent to receive communications from us electronically. You agree that all notices, disclosures, agreements, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions with Natural Nirvaan. We may also use your email address to send you other messages, such as changes to features of our service, newsletters, and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may select the unsubscribe link which is present in each email. Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.
10. Practices; Typographical Errors; Colors
You acknowledge that Natural Nirvaan may establish general practices and limits concerning use of any content, including without limitation the maximum number of days that email messages, message board postings, or other uploaded content will be retained. You agree that Natural Nirvaan has no responsibility or liability for the deletion or failure to store any messages and other communications or other content maintained or transmitted. You further acknowledge that Natural Nirvaan reserves the right to change or modify these general practices and limits from time to time. In the event that a service is mistakenly listed at an incorrect price or with incorrect specifications, Natural Nirvaan reserves the right to refuse or cancel any orders placed for service listed incorrectly, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, Natural Nirvaan shall issue a credit to your credit card account in the amount of the incorrect price charged. In no event shall Natural Nirvaan be obligated to provide you the service at the incorrect price.
11. Disclaimer – Warranty
This site, its content, and the materials and products on this site are provided “as is.” To the fullest extent permissible pursuant to applicable laws, Natural Nirvaan hereby disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Natural Nirvaan does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that this Site or the server that makes the Site available are free of viruses or other harmful components. Natural Nirvaan does not make any warranties or representations regarding the use of the materials in this Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
13. Limitations of Liability
Your use of the site is at your own risk. Neither Natural Nirvaan nor any of it’s subsidiaries, affiliates, officers, or directors, nor any of it’s agents or any other party involved in creating, producing, or delivering the site or its content, are liable for any direct, indirect, punitive, incidental, special, consequential or damages arising out of or in any way connected with the use of this site whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages. Some states do not permit limitations or exclusions on warranties, so the above limitation may not be applicable to you.
14. Third-Party Links
In an attempt to provide increased value to our visitors, Natural Nirvaan may link to sites operated by third parties. However, even if the third party is affiliated with Natural Nirvaan, Natural Nirvaan has no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Natural Nirvaan. These linked sites are only for your convenience and therefore you access them at your own risk. Without limiting the foregoing, Natural Nirvaan specifically disclaims any responsibility of such sites that: infringe any third party’s intellectual property rights, are inaccurate, incomplete or misleading, are not merchantable or fit for a particular purpose, do not provide adequate security, contain viruses or other items of a destructive nature, or are libelous or defamatory. Natural Nirvaan does not endorse the content, or any products or services available on such sites. Nonetheless, Natural Nirvaan seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own Site, but for sites it links to as well (including if a specific link does not work). Any feedback you provide shall be non confidential and non proprietary.
15. Copyright Complaints
If you believe that your copyright or other rights have been infringed, please contact us via the contact form to get in touch with our Designated Agent and then provide the information listed below:
(i) an electronic or physical signature of the person authorized to act on behalf of the
owner of the copyright or other interest
(ii) a description of the copyrighted work or other work that you claim has been infringed
(iii) a description of where the material that you claim is infringing is located on Natural Nirvaan website
(iv) your address, telephone number, and email address
(v) a written statement by you that you have a good faith belief that the disputed use is
not authorized by the copyright owner, its agent, or the law
(vi) a statement by you that the information in the notification is accurate, and under
penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
16. Intellectual Property. Unless otherwise noted, the design of the Site, the Site as a whole, and materials that are part of the Site (collectively, ‘Contents’) are copyrights, trademarks, trade dress, or other intellectual property owned, controlled, or licensed by Natural Nirvaan or its affiliates. The Contents, including its trademarks such as Natural Nirvaan and Natural Nirvaan and design, logos, slogans may not be used by you for any commercial purpose without Natural Nirvaan’s written consent.
Copyright Natural Nirvaan LLC, 2019, ALL RIGHTS RESERVED.
All software used on this Site is the property of Natural Nirvaan or its software suppliers and protected by copyright laws and may not be used for any purpose by you. You agree not to change or delete any proprietary notices from materials printed or downloaded from the Site.
17. Export Control:
Natural Nirvaan and the Website are based in the United States. Software and other materials from this Site may be subject to United States Export Control. The United States and certain other jurisdictions control the export of products and information. You agree to comply with all such applicable restrictions and not to export or re-export the Content (including any software or the Services) to countries or persons prohibited under the United States or other applicable export control laws or regulations. If you access and download the Content (including any software or the Services) or Information, you represent that you are not in a country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of your local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Content (including any software or the Services).
18. Law and Jurisdiction
20. Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@NaturalNirvaan.com or by mail at Natural Nirvaan
LLC, Attn: Privacy Compliance Officer, PO Box 240112, Honolulu, HI 96824.